Do You Provide Service & Support for CNC Machines?
STYLECNC provides free consultation, business solutions, quotations, and sales services for machines and accessories for sale, and provides technical support for transportation, distribution, installation, commissioning, operation, and repair of sold machines, and provides lifetime installation , debugging and maintenance services for software.
Pre-Sales Service
1. Free Sample Cutting Service: For free sample cutting/testing, please send us your CAD file (PLT, AI), we will do cutting in our factory and make video to show you the cutting process and result, or send samples to you to check the cutting quality.
2. Progressing Solution Design: According to customer’s product processing requirement, we can design the unique solution that supports higher manufacturing efficiency and better processing quality for customer.
3. Customized Machine Design: According to customer's application, we may revise our CNC machine according to customer's convenience and high production efficiency.
After-Sales Service and Technical Support
1. As a professional CNC machine manufacturer and supplier, STYLECNC will supply the CNC machine with training video and user's manual in English for installing, operation, maintenance and trouble-shooting, and shall give technical guide by remote, such as TeamViewer, E-mail, Telephone, Mobile, Whatsapp, Skype, 24/7 online chat, and so on, when you meet some problems of installation, operation or adjusting.
2. You can come to our CNC machine factory for training. We will offer professional guidance, direct and effective face-to-face training. Here we have assembled equipment, all sorts of tools and testing facility. Training Time: 3~5 days.
3. Our engineer will do a door-to-door instruction training service at your local site. We need your help to deal with the visa formality, prepaid traveling expenses and accommodation to us during the business trip and service period before their dispatch.
