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CONTACT STYLECNC

Jinan Style Machinery Co.,Ltd

Tel: +86-531-83161518

Mob/Whatsapp/WeChat: +86-18766148818

Skype:

Email: info@stylecnc.com

Website: www.stylecnc.com

Office: Yongda Buliding, Nanquanfu Street, Licheng District, Jinan, Shandong, China

Factory: Huashan Industrial Park, Licheng District, Jinan, Shandong, China

After-Sale Service

Six reasons to choose STYLECNC


1. Adhere to the service tenet of customer first, the product quality as our life, the clients' source is the enterprise's wealth.

2. Excellent machine with high rate of ruturns, which could bring continuous profit to your business.

3. Credit and professional manufacturer with over 10 years history, mature advanced technology and humanization management.

4. Rigorous and strict quality control and inspection, to make sure each CNC machine in best working condition before delivery.

5. Quick and convenient One-stop services, which will save the clients' trouble.

6. Perfect after-sales service system:

6.1. The engineers are available for being dispatched overseas for installation, commissioning or even after-sales service.

6.2. Professional remote technical support is available around the clock, by phone or online instant messenger softwares, such as Skype, Whatsapp, STYLECNC Messager, etc.

6.3. Free training is available from us, to teach you how to properly use the CNC machine or even the software.

6.4. Spare parts could be supplied in the whole life of the machine, which is free in warranty time.


Pre-Sale Service:


1. Free sample cutting service:

For free sample processing/testing, please send us your CAD file, we will do cutting in our factory and make video to show you the process and result, or send samples to you to check the processing quality.


2. Progressing Solution Design: 

According to customer’s product processing requirement, we can design the unique solution that supports higher manufacturing efficiency and better processing quality for customer.


3. Customized machine design:

According to customer's application, we may revise our machine according to customer's convenience and high production efficiency.


After-Sale Service:


1. We will supply the CNC machine with training video and user's manual in English for installing, operation, maintenance and trouble-shooting, and shall give technical guide by Desktop remote, E-mail, Telephone, Mobile, Whatsapp, Skype, 24/7 online chat, and so on, when you meet some problem of installation, operation or adjusting. (Recommended)

2. You can come to our CNC machine factory for training.We will offer professional guide. Direct and effective face-to-face training. Here we have assembled equipment, all sorts of tools and testing facility. Training Time: 3~5 days (Recommended)

3. Our engineer will do a door-to-door instruction training service at your local site. We need your help to deal with the visa formality, prepaid traveling expenses and accommodation to us during the business trip and service period before their dispatch. It's better to arrange a translator for both of our engineers during the training period.

STYLECNC After-Sale Service


Warranty:


1. 1-3 years for the whole CNC machine.

2. Long life-time maintenance, after-sale department will offer 24/7 English online support.

3. Except the damage artificially, we are responsible for offering the fittings free of charge during warranty period.

4. After the warranty period expired, the buyer only need to pay the actual maintenance cost.

5. Certificate support: CE, FDA, SGS.


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